Common queries answered
Frequently asked Questions
Orders are typically processed within 1-2 business days. Shipping times vary depending on your location and the selected shipping method. You can expect to receive your order within 3-7 business days for domestic orders, 7-14 business days for international orders. Please refer to our shipping policy for more detailed information.
We offer a 30-day return policy for unworn and undamaged items in their original packaging. If you are not completely satisfied with your purchase, you can return it for a full refund or exchange. Custom or personalized items are not eligible for return. Please visit our Returns & Exchanges page for detailed instructions.
If you need to change your shipping address after placing an order, please contact our customer support team immediately at [email protected]. We can update the address as long as the order has not yet been shipped.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number on the carrier’s website to track the status of your package.
For any questions or assistance, please contact us via email at [email protected] or through our live chat feature on our website. Our customer support team is available from Monday to Friday, 9am to 5pm
Please contact us as soon as possible at [email protected] your order number and the correct shipping address. We will do our best to update your order before it ships out. If the order has already been shipped, we may not be able to redirect the package and additional shipping charges may apply for a new delivery.
We proudly offer international shipping to most countries worldwide. During the checkout process, you can select your country from the dropdown menu to see if we deliver to your location.
For convenience and to reduce waste, we do our best to ship all items from a single order together in one package. However, in some cases, your order may be shipped in multiple packages to ensure timely delivery or due to product availability. If this happens, you will receive multiple tracking numbers.